watch on demand

AI-Powered CX: Customer Interaction in the Digital Era

Key topics explored:

  • How to scale Gen AI from pilot to CX transformation
  • How to turn your support from a cost center to a value driver
  • How to future-proof your CX with smarter data & human-centered support

 

WATCH ON DEMAND

AI-Powered CX: Customer Interaction in the Digital Era

Key topics explored:

  • How to scale Gen AI from pilot to CX transformation
  • How to turn your support from a cost center to a value driver
  • How to future-proof your CX with smarter data & human-centered support
masterclass

Why you should watch this webinar

  • Learn how AI is revolutionizing customer interactions in the digital age
  • Review practical strategies for implementing AI while maintaining the human touch
  • Listen to real-world success stories and implementation cases
  • Hear about the latest trends shaping CX transformation
  • Share and compare your insights through interactive polls and a live Q&A sessions

AI powered CX in the Digital Era

Following our sold-out masterclass at Web Summit 2024, we are bringing all the key takeaways directly to you.

CXMaze-LandingPage-AI
CXMaze-LandingPage-AI

AI powered CX in the Digital Era

Following our sold-out masterclass at Web Summit 2024, we are bringing all the key takeaways directly to you.

Meet your hosts

Join Dr Rebecca Jonsson, VP of AI Products, and Martin Wilkinson-Brown, Chief Marketing Officer, as they discuss the latest trends in AI augmented CX and give an overview of how we’ve helped hundreds of industry leaders transform their CX strategy with our expertise.

speaker-Rebecca

Rebecca Jonsson

VP of AI Products

speaker-Martin-wilkinson

Martin Wilkinson-Brown

Chief Marketing Officer

Who should watch?

This session is ideal for CX Leaders and Innovators, Contact Centre Directors, Heads of Operations, Customer Service and Support Directors, Digital Transformation Leaders and Business Strategy Directors who are looking to elevate their Customer Experience proposition with AI to stay ahead of the competition

Who should attend?

This session is ideal for CX Leaders and Innovators, Contact Centre Directors, Heads of Operations, Customer Service and Support Directors, Digital Transformation Leaders and Business Strategy Directors who are looking to elevate their Customer Experience proposition with AI to stay ahead of the competition