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CCW 2026

CCWelcome Night hosted by Foundever!

Die CCWelcome Night von Foundever ist mehr als nur der Auftakt zur CCW – sie ist der Treffpunkt für Vordenkerinnen und Macherinnen der Experience-Branche.

Unmittelbar gegenüber vom Estrel Hotel gelegen, bietet dieser Abend die seltene Gelegenheit, sich in entspannter Atmosphäre mit Gleichgesinnten zu vernetzen – bei Signature-Drinks, feinem Fingerfood und Gesprächen, die den Messeauftritt auf das nächste Level heben. 

Hier beginnen die wichtigen Begegnungen und Gespräche. 

Wichtig: Aufgrund des exklusiven Charakters ist die Teilnahme nur auf Einladung möglich und die Plätze sind limitiert.

Bitte registrieren Sie sich und unser Team meldet sich zeitnah per E-Mail, um Ihre Teilnahme  

CCW 2026

CCWelcome Night by Foundever!

Wo die echten Gespräche beginnen.

Die CCWelcome Night by Foundever ist mehr als nur der Startschuss der CCW – sie ist der Treffpunkt für inspirierenden Austausch und wertvolles Networking.
 
Direkt gegenüber vom Estrel Hotel begrüßen wir sie mit Signature-Drinks, Premium Fingerfood und einer kuratierten Gästeliste, die Gespräche auf Augenhöhe garantiert. 

Hier beginnt Ihr Messeerfolg.
 
Wichtig: Die Gästeliste ist kuratiert und die Plätze sind limitiert. Sie erhalten in wenigen Tagen eine Bestätigung oder Wartelisten-Info.

 

Meet customers where they are

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Icône GenAI 2

Wann?

25. & 26. Februar 2025 (10:00 – 18:00 Uhr)
27. Februar 2025 (10:00 – 14:00 Uhr)

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Wo?

Foundever Deutschland Headquarter
SHED-Gebäude am Neuköllner Schifffahrtskanal
Sonnenallee 221 D

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Testimonial

A extraordinary adventure

“Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.  Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience.”

Molly Roberts - Cxperts, Lisbon.

Testimonial

A extraordinary adventure

“Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.  Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience.”

Molly Roberts - Cxperts, Lisbon.

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I would add a blue title

 

Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.  Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience. 

image (4)

John Travolta

CTO of Client Company

I would add a blue title

 

Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.  Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience. 

image (4)

John Travolta

CTO of Client Company

I would add a blue title

 

Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.  Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience. 

image (4)

John Travolta

CTO of Client Company

I would add a blue title

 

Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.  Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience. 

image (4)

John Travolta

CTO of Client Company

I would add a blue title

 

Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.  Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience. 

image (4)

John Travolta

CTO of Client Company

I would add a blue title

 

Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.  Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience. 

image (4)

John Travolta

CTO of Client Company

A extraordinary adventure

Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.  Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience.

image (4)

Molly Roberts

Cxperts, Lisbon.

A extraordinary adventure

Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.  Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience.

image (4)

Molly Roberts

Cxperts, Lisbon.

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We are foundever

Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.


Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience. 

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We are foundever

Customer service teams are facing challenges greater than ever before. With complex systems and tools, hybrid woel of support.


Join industry experts from Foundever and Zenarate as we share real-wooutcomes and team and customer experience. 

+60

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35

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Label

Unique as your customers

Delight customers with personalised support across your mobile, web or social apps. Sunshine gives developers everything they need to create bespoke, interactive experiences.

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Designed for agility

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Open and flexible

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Personalisation, simplified

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Create experiences

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Designed for agility

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Icon-Artificial intelligence

Open and flexible

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Personalisation, simplified

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Icon-Artificial intelligence

Create experiences

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Unified platform

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Lower total cost

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Simple set-up

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Unified platform

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Lower total cost

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Simple set-up

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Features

iCoach product

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Unified platform

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Simple set-up

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Lower total cost

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Sell Enterprise

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Features

iCoach product

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Unified platform

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Simple set-up

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Lower total cost

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Sell Enterprise

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Label

Product shots

Delight customers with personalised support across your mobile, web or social apps. Sunshine gives developers everything they need to create bespoke, interactive experiences.

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Our values

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Agent exchange solutions

Creativity

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Agent exchange solutions

Commitment

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Agent exchange solutions

Connection

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Philipp transparent verlauf

Philipp Brockmann

Business Development Director

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Jürgen Wachter

Business Development Director

Marcel transparanet

Marcel Strauch

Senior Inside Sales Manager

Über Foundever

Foundever® ist der Service-Leader der nächsten Generation und gestaltet Customer Experience neu. Unsere 150.000 Mitarbeitenden in mehr als 45 Ländern arbeiten mit führenden Marken zusammen und liefern integrierte CX-Lösungen, Digital Operations und datengestützte Services.

Jedes Jahr ermöglichen wir 3,3 Milliarden Gespräche in über 60 Sprachen und helfen mehr als 800 der weltweit führenden Marken ihr Markenversprechen in den Momenten einzulösen, die zählen. Mit skalierbaren, nahtlosen Lösungen vereinfachen wir die komplexe CX-Landschaft und lösen reale Geschäfts- und Branchenherausforderungen.

Menschenzentriert, technologiegestützt und datengetrieben optimieren und transformieren wir das Erlebnis von Kunden und Service-Mitarbeitenden und setzen neue Standards dafür, wie CX gestaltet wird.

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Noch Fragen?

Schreiben Sie uns gerne eine E-Mail!

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Noch Fragen?

Schreiben Sie uns gerne eine E-Mail!

Ready to grow?

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Ready to grow?

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Ready to grow?

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Ready to grow?

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Ready to grow?

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Ready to grow?

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Ready to grow?

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They trust Foundever

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They trust Foundever

Landscape
Swapstack
Landscape
Swapstack

Support

FAQs

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What is your question?

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Discover our case studies

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client care

Atención al cliente

Adquisición
Consultas/facturación
Devoluciones y reembolsos
Cesta de la compra
Programas de retención y fidelidad
Alquileres
Resolución de quejas/problemas
Soporte por chat y correo electrónico
Asistencia pre- y postventa

idea

Programas de vente

Venta telefónica B2C y B2B
Venta telefónica saliente
Recuperación y retención
Venta cruzada y venta adicional
Soporte por chat y correo electrónico
Soporte técnico

Additionnal options idea

Servicios adicionales

Cobros
Pagos
Comercio electrónico
Procesamiento de artículos

scale

Adapt to peaks with
flexibility and agility

Create resilient customer operations. Fast set up with minimal costs, tech-enabled flexibility, and precisely-timed delivery.

multilingual

Multilingual workforce
in 45+ languages

Leverage our global capacity and local expertise.
Address customer peaks with optimal personnel
augmenting with optimized technology.

scale

Adapt to peaks with flexibility and agility

Create resilient customer operations. Fast set up with minimal costs, tech-enabled flexibility, and precisely-timed delivery.

multilingual

Multilingual workforce in 45+ languages

Leverage our global capacity and local expertise. Address customer peaks with optimal personnel augmenting with optimized technology.

Navegando la disrupción con estrategias de IA Generativa 

Descárgalo ahora para descubrir como integrar la IA generativa en tu estrategia de CX.
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Navegando la disrupción con estrategias de IA Generativa 

Descárgalo ahora para descubrir como integrar la IA generativa en tu estrategia de CX.