Whitepaper

Navigating Disruption with Generative AI Strategies 

It’s no surprise that customers nowadays want more personalized, agile experiences.
So how can brands adapt to meet their needs?
Enter: GenAI.

white book cover which reads Navigating disruption with Generative AI strategies

Whitepaper

Navigating Disruption with Generative AI Strategies 

It’s no surprise that customers nowadays want more personalized, agile experiences.
So how can brands adapt to meet their needs?
Enter: GenAI.

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In this whitepaper

Foundever™ teamed up with ISG to walk through the evolution of modern CX, how to use GenAI for your CX strategy, and how to play the long game in success with the tech and more.

In this whitepaper

Foundever™ teamed up with ISG to walk through the evolution of modern CX, how to use GenAI for your CX strategy, and how to play the long game in success with the tech and more.

Prepare for the human-GenAI dynamic in modern CX by learning:

Prepare for the human-GenAI dynamic in modern CX by learning:

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How to craft a personalized CX 

People want more customer-centric, personalized experiences, and it’s up to your brand to figure out how to deliver.


To do this, you need to understand what’s most important to modern consumers and in which ways future generations are creating new demands. We break down what you need to know.  

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How to future-proof your CX with GenAI 

The potential benefits of GenAI for CX are massive, but all of them hinge on how well the technology is integrated into your brand’s DNA. 

We highlight six step-by-step tips for a holistic, effective approach to setting yourself up for success. 

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How to scale GenAI strategies for long-term success 

So, what happens after you build a solid foundation with GenAI? Your brand will have to continuously evolve and scale to achieve a rock-solid path to growth.

In this whitepaper, we’ll guide you with five action items and ISG insights into how to apply GenAI across your specific industry.   

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How to balance humans and GenAI for customer care

We’re at a point in modern CX where we have to ask: How do you balance humans and robots? What’s the best approach when it comes to the “co-pilot” model?

In this section, we answer these questions and detail how to use GenAI to empower your teams.  

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Navigating Disruption
with Generative AI Strategies 

Download to learn how to weave in a healthy,
well-oiled GenAI machine into your CX strategy.
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GenAI whitepaper mockup

Navigating Disruption
with Generative AI Strategies 

Download now to learn how to weave in a healthy, well-oiled GenAI machine into your CX strategy.