Scale quality customer support while reducing costs
Meet the demands of your expanding customer base without compromising service excellence.
- Deliver quality support while reducing cost-per-contact
- Adapt to ever-evolving demands with resilient customer journeys
- Improve your language capabilities & workforce flexibility
Avoid losing customers to competition as you scale...
78% of consumers churn after just one poor experience.
... by choosing a partner
with:
- a global footprint
- multilingual plug & play solutions
- with relevant industry expertise
- all while keeping your distinctive culture intact.
Insights
800+ brands streamlined customer operations achieving:
-47%
Reduction
in Cost-per-Contact
-40%
Call
volume reduction
+800%
Increase customer
service capacity
in 12 months
Services
Scale-up solutions that support your success
Simple means smart. Enterprise-grade solutions tailored to your unique
business needs, enabling growth without the hassle.
Scale-up solutions that support your success
Simple means smart. Enterprise-grade solutions tailored to your unique
business needs, enabling growth without the hassle.
Scale-up with
flexibility and agility
One single point of contact to simplify
operations management. Fast set-up, minimum
up-front costs, tech-enabled scaling, and
delivery at the pace you need.
Multilingual workforce
in 45+ languages
Leverage our global capacity and local expertise.
Choose the right personnel in the right places to
best serve your growing customer base. Augment
people with the right tech.
Adapting to
your values
Build a support structure that adapts to your
success culture and communicates your brand
values across every customer conversation.
Risk
mitigation
Access new operational solutions as they
become available. Cutting edge, de-risked,
through local expertise and global presence.
Why Foundever
We know you need
to move fast without
breaking things
With Foundever, you'll get:
We know you need
to move fast without
breaking things
With Foundever, you'll get:
Grounded advice
Guided by 45 years in customer experience
Authentic partnership
A true SME as your single, streamlined point of
contact
Commitment
To your business's safety, security, growth and ROI
Why Foundever
We know you need
to move fast without
breaking things
With Foundever, you'll get:
We know you need
to move fast without
breaking things
With Foundever, you'll get:
Grounded advice
Guided by 45 years in customer experience
Authentic partnership
A true SME as your single, streamlined point of
contact
Commitment
To your business's safety, security, growth and ROI
