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Choosing a CX partner who protects your brand and data
Cybercriminals exploit the weakest link, often third-party connections. As threats rise, thorough vendor vetting is essential. Don't overlook your CX outsourcing BPO; handling sensitive customer data makes them prime targets for bad actors. Discover how to choose a secure CX BPO that safeguards your brand and customers with our latest guide.
See the difference a secure CX BPO makes
What you’ll learn
Our guide helps you identify data and security best practices in prospective CX outsourcing partners with straightforward guidelines to help you find your best fit. Download it today and gain insights into:
- BPO partner checklists: Key factors to consider when choosing a secure CX outsourcing partner
- Employee engagement-security link: The correlation between unengaged employees and higher security risks
- AI-enhanced security: How AI can bolster security measures and support employees when implemented correctly
- Security by design framework: The importance of managing people, processes and technology across your organization and ensuring partners do the same