--- title: ISG 2023 Quadrant Report --- [![Logo-Foundever-Color-RVB-registered](https://cx.foundever.com/hs-fs/hubfs/Foundever%20Logos/Logo-Foundever-Color-RVB-registered.png?width=260&height=49&name=Logo-Foundever-Color-RVB-registered.png "Logo-Foundever-Color-RVB-registered")](https://www.foundever.com) #### Foundever™ named Leader in ISG Provider Lens™ Customer Experience Services   Read the ISG Provider Lens Quadrant Report to learn why Foundever is a recognized Leader in Intelligent CX (AI & Analytics). Find out how we're setting new standards in the U.S. market, outpacing other BPOs and customer experience management companies.  ![NA-ISG-2023-Image1](https://cx.foundever.com/hs-fs/hubfs/NA-ISG-2023-Image1.png?width=348&height=151&name=NA-ISG-2023-Image1.png "NA-ISG-2023-Image1") ### Empower your CX strategy #### Key takeaways from the report This report compares 27 contact center providers' strengths, challenges and competitive differentiators in AI & analytics to help you select the right CX outsourcing partner. These findings highlight our leadership in Intelligent CX, including how Foundever: - Deploys innovative AI-driven products, services and solutions to improve CX for clients. - Leverages Smart Agent Assist to boost performance in high-volume, complex interactions. - Utilizes analytics for insights on customer behavior that boosts engagement and revenue. - Provides AI-powered learning modules that increase skill intake and productivity for agents. ![NA-ISG-2023-Image2 copy](https://cx.foundever.com/hubfs/NA-ISG-2023-Image2%20copy.png "NA-ISG-2023-Image2 copy") ## Connect with an expert [Contact us](https://cx.foundever.com/na/contact-us) [![Logo-Foundever-White-RVB-registered 1](https://cx.foundever.com/hs-fs/hubfs/Logo-Foundever-White-RVB-registered%201.png?width=200&height=37&name=Logo-Foundever-White-RVB-registered%201.png "Logo-Foundever-White-RVB-registered 1")](https://www.foundever.com) ### Create connection. Value conversation.