Insights | Report
Leader in Digital Operations
The Digital Operations quadrant analyzes comprehensive contact center CX outsourcing capabilities, evaluating each provider on their services in digital technologies, consulting, implementation, managed services and various operating models.
Insights | Report
Leader in Digital Operations
The Digital Operations quadrant analyzes comprehensive contact center CX outsourcing capabilities, evaluating each provider on their services in digital technologies, consulting, implementation, managed services and various operating models.
Global Leader in Digital Operations
ISG recognized Foundever as a Global Leader in Digital Operations...for the fourth consecutive year, noting these key strengths:
Focus on intellectual property solutions
Foundever enhances unique solutions through expertise in technology and digital transformation. A global network of innovation centers, along with partnerships with leading tech firms, enables effective service delivery across various industries, including healthcare and fintech.
Focus on intellectual property solutions
Foundever enhances unique solutions through expertise in technology and digital transformation. A global network of innovation centers, along with partnerships with leading tech firms, enables effective service delivery across various industries, including healthcare and fintech.
Customer-focused consulting approach
The Success Program at Foundever focuses on transforming business and customer experience by addressing operational challenges and assessing technology landscapes. Tailored solutions are designed to drive meaningful results, with expertise spanning customer journey mapping, digital transformation and more.
Customer-focused consulting approach
The Success Program at Foundever focuses on transforming business and customer experience by addressing operational challenges and assessing technology landscapes. Tailored solutions are designed to drive meaningful results, with expertise spanning customer journey mapping, digital transformation and more.
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Expanding global footprint
In 2023, Foundever expanded into new locations such as Turkey, Peru, Madagascar, South Africa, and Malaysia, along with establishing hubs in various countries across Europe and Latin America. These hubs support hybrid delivery models that align with the future of work, with plans for further global expansion in 2024.
Expanding global footprint
In 2023, Foundever expanded into new locations such as Turkey, Peru, Madagascar, South Africa, and Malaysia, along with establishing hubs in various countries across Europe and Latin America. These hubs support hybrid delivery models that align with the future of work, with plans for further global expansion in 2024.
